Accounts & Subscriptions

Everything related to accounts, subscriptions, receipts, and more

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17 articles in this collection
Written by Alex Guevara, Kevin Brandt, Erika So and 3 others

Account Settings

Updating Your Email Address

Written by CJ Robles
Updated over a week ago

Setting Up Email Notifications

Want to see what's happening this week in your queue? Turn on this setting to find out.

Written by Alex Guevara
Updated over a week ago

Changing Your Password

Written by CJ Robles
Updated over a week ago

Placing Your Membership 'On Hold'

Written by Kevin Brandt
Updated over a week ago

Cancelling Your Account

How to cancel your account

Written by CJ Robles
Updated over a week ago

User Settings

Adding another User in the Design Pickle Platform and CC their Email Address

Allow other team members to submit their own requests and monitor workflow!

Written by Erika So
Updated over a week ago

Changing User Roles for other Members

Change User Roles for other users in your account to either Member, Organizer, or Administrator

Written by CJ Robles
Updated over a week ago

Deleting a User

Written by CJ Robles
Updated over a week ago

Billing & Payments

Subscription Renewals & Billing Cycles

Written by Judy Rose Sayson
Updated over a week ago

Updating Your Credit Card or Payment Method

How to Switch Cards or Payment Methods

Written by Judy Rose Sayson
Updated over a week ago

Add Your Bank Account As Payment Method

Written by Alex Guevara
Updated over a week ago

Getting Your Receipt Or Invoice

Written by CJ Robles
Updated over a week ago

Expired Memberships and Failed Payments

Written by Judy Rose Sayson
Updated over a week ago

Refunds

Written by Kitz
Updated over a week ago

Subscriptions

Signing up for Pro or Premium

Written by CJ Robles
Updated over a week ago

How to Change your Subscription Settings

Upgrade or Downgrade your Subscription Stacks, or Add/Remove different Subscriptions from your Account

Written by CJ Robles
Updated over a week ago

The transition to Graphics (from Scale/Essentials)

Aside from the name, what's the difference between the Graphics subscription and Essentials/Scale?

Written by CJ Robles
Updated over a week ago