Need to remove a user from your Design Pickle account? Here are a couple of things to know before you do:
🔖 Deleting a user from your account will not remove any of their requests. All requests created by the deleted user will remain accessible within your account.
🔒 Only Administrators have permission to make this change. If you are a Manager or Member of the account, please contact your account Administrator.
Let's get to it! Just follow the steps below.
Step 1
Head to Settings > My Team
Click on the three dots on the far right of the user whose access you want to revoke. Then, click on Delete.
The rest of your company will still be able to access any requests they make, but they will no longer be able to log in to their accounts.
This is all you need to do if you're subscribed to our Legacy Graphics plan.
👉 If you're a Legacy Pro, Premium, or Power subscriber, proceed to Step 2.
Step 2
For Legacy Pro, Premium, and Power accounts, the deleted user will still have access to your Slack channel. So, the next step is to request that the user be removed from the Slack channel.
You can do this by sending a Slack message to your team to remove the user's access, or you can also email [email protected].
That's all there is to it!
Need further help? Email us through [email protected], or click the chat button on the lower right-hand side of this window to chat with us.