Introduction:
If you're looking for a little more design output for just one month, we've made it easy to temporarily increase your daily design time without committing to a recurring subscription plan.
Introducing the Creative Services Boost, a flexible add-on starting at one additional hour of daily design time per day.
This add-on gives you one extra hour of daily design time on top of your current Creative Services plan. It's a flexible, one-month boost that is perfect for those times when you need a little extra bandwidth but don't want a long-term upgrade.
Why add a Creative Services Boost?
Here are the benefits of using a creative services boost rather than a regular subscription plan upgrade:
Flexible:
The 1-Hour Add-On is a one-month subscription that does NOT auto-renew unless you turn on auto-renewal manually.
That means no surprise charges next month.
While it does not renew by default, you can switch on auto-renewals for this subscription.
Need more than one extra hour?
You can stack multiple 1-Hour Add-Ons. Add 2, 3, or more hours per day if you need them.
No long-term commitment required
Use it for just one month. That’s it.
Note: Minimum requirement: 2 hours of regular creative services subscription
Want to keep it going? Just turn on auto-renew from your Billing page (click on Manage Subscription), or manually add it again once the boost expires.
Who Can Use It?
To add this boost, you'll need to:
Have an active Platform subscription (Base or Pro) and an active Creative Services subscription (at least 2 daily hours)
Note: You won't be able to add a boost if your Creative Services plan is canceled or scheduled to be canceled.
Be on any billing term (monthly, quarterly, or annual)
Feature | 1-Hour Add-On |
Extra daily design time | ✅ 1 hour per add-on |
Add more than 1? | ✅ Yes, stackable |
Minimum commitment | ✅ Just 1 month |
Auto-renew by default? | ❌ No (but auto-renewal opt-in is available) |
Works without a Creative Services subscription? | ❌ No – you must have a Creative Services subscription (as well as a Platform subscription) |
How To Add A Creative Services Boost
Steps:
Head to your Billing page.
Click on Manage subscription. (You must be an account admin.)
A pop-up will appear with your subscription choices.
You will find the option to add a creative services boost from there.
Note: The auto-renew toggle is switched off by default, but you can switch it on if you'd like it to auto-renew.
Once added, click on Review Changes.
You will then see the changes you've made to your subscription(s) and its pricing. Click on Confirm changes to finalize the add-on boost.
FAQs
Q: What happens to my boost at the end of its subscription month?
If you don't turn on auto-renew, the add-on will expire automatically after 1 month.
If you'd like to keep the extra hour going, you can toggle auto-renew on at any time, or add another boost manually once the current one expires.
Q: Will the add-on boost be billed with my existing Platform/Creative Services subscriptions?
No, the creative services boost will be billed separately from your existing subscriptions and will likely have a different billing period/cycle.
Q: What happens if I cancel all my subscriptions? Will my boost continue to run?
If your platform subscription ends before your boost, any unused time from your boost will be forfeited, since it cannot exist without (at least) an active platform subscription.
To use your boost in full, keep your Platform subscription active until the boost's expiration date.
You can finish your remaining boost time without a Creative Services subscription, but it will not renew automatically, and you won't be able to subscribe to another boost.
See: Terms & Conditions (Section 9.3)
Q: Can I use all my boost hours in a shorter amount of time? (eg, 1 month's boost to be used up in 2 weeks)
No, all boost hours run daily (per business day) for a span of one month.
Need further help? Email us through [email protected], or click the chat button on the lower right-hand side of this window to chat with us.