The easiest way to find design requests is to use the search feature within the Design Pickle Platform. As long as you have an Active or on-hold account, you can look for requests in any state—active, draft, or archived.
Step 1
Head to your Request Queue or directly to the Search page*.
*The Search page can also be accessed from the request queue’s search bar.
Step 2
Use our search feature to filter and find specific requests or tags!
Typing your search word and hitting enter in the search field will bring you to the Search Page, which will show you all the search and filter options available.
Different ways you can search for your requests:
Title or ticket ID | You can find requests by searching for their title or name, or by using keywords from directions, annotations, or asset names within the request.
Note: To search for a specific ticket ID, you must use the format "ticket_id: [insert ID number]" (eg: ticket_id: 1234567) |
Tag | You may search for your requests by their tags to narrow down your search results.
Learn more here 👉 How To Tag Your Design Requests |
Status | Filter by your request's status. |
Request type | Filter by your request's type. |
Brand | Filter requests that use specific brand guides from your brand profile(s). |
Last updated | Filter your search results based on which request was most recently updated. |
Designer | Filter by the designer assigned to your request. |
Created by | If you have multiple users in your account, you can click the drop-down menu 'Created by' to filter the requests by each user. |
Format | Filter by the format of your delivered files & assets (eg: png, pdf, gif, canva, figma, google slides, etc.) |
Save your search & filter settings, including both your search terms and any filters you've applied!
Step 1
Click on ‘Save search’
Step 2
Enter a name for your search in the popup that will appear
Step 3
Click on the Save button, and your search will be saved!
To view your saved searches, click on 'View saved searches'
How many searches can I save?
There is no limit!
How do I delete a saved search?
Click on the trash can beside the search name to delete them.
I can’t find my request. What should I do?
If you can't find what you're looking for, it may be an old request. To keep things streamlined, requests older than three years or archived requests older than one year aren’t included in the search results. If you need help retrieving your request, just send us a message via our support team at [email protected], and we’ll be happy to assist!
Why can’t I move or prioritize my requests from the search page?
Currently, requests can only be shifted in the request queue to ensure accurate prioritization and avoid any mistakes.
Need further help? Email us through [email protected], or click the chat button on the lower right-hand side of this window to chat with us.