HOW TO USE
White Label (Share & Review)
Welcome to our White Label (Custom Branding) guide for the Share & Review feature!
White Label is a feature in the Pro Platform subscription. To learn how to add this to your account, see: How To Change Your Subscription Settings
This guide will walk you through customizing your Share & Review pages by adding your own domain, logo, and primary brand color.
HOW TO
Get started with custom branding
You need a Pro Platform subscription to access the custom branding options. If you haven't subscribed yet, go to your Billing Settings to do so.
Navigate to Settings > White Label page to set up your custom-branded experience.
Add your own domain
Follow these steps to add your own custom domain:
Enter your custom domain in the "Custom Domain" field. This can be a root domain like yourdomain.com or a subdomain like review.yourdomain.com. You must own the domain and have access to its DNS settings.
When you hit 'Save' after a few moments refresh the page to see the CNAME record you need to add to your domain's DNS settings. Follow the instructions to update your DNS settings by adding a CNAME record pointing to our platform. (See: Share & Review: How to Update Your Domain's DNS Settings)
Once the DNS changes have propagated, your custom domain will be linked to the Share & Review feature, and you will see ‘Connected’ next to your domain.
Note:
We will not send emails to your collaborators from your domain.
Any email notifications will be sent from a generic domain.
Change your domain
If you need to change your custom domain, you may follow the steps above. However, any active Share & Review Links will be disabled.
Once the new domain has been connected, you can re-enable any Share & Review Links, which will then use the new domain.
Customize your share links with slugs
For every Share & Review Link you create, you can choose to use custom slugs to further personalize your links. for example for different clients or projects.
Click on the Share button
Next, click ‘Customize link’ to add up to 2 unique slugs. Use these for client names, campaign names, or other identifiers. In this example, we used 'halloween' and '2024'
Your Share & Review Link with custom slugs will look like this: yourdomain.com/share/halloween/2024/fsk3f33k3m83
Note: Custom slugs are optional. If you edit a Share & Review Link without any custom slugs after sharing it, both links will still work, with or without the custom slugs.
Set your primary brand color
You can set one primary brand color, which will update any primary buttons or links throughout the experience.
Enter the HEX code of your primary color into the box.
Preview the color to ensure it matches your brand guidelines.
Save your changes to apply the brand color.
Update your logo
In addition to setting a primary color and custom domain, you can upload one logo or custom image, which will replace any Design Pickle branding across the Share & Review experience.
Click the "Upload" button to select your logo file from your computer.
Ensure your logo meets the recommended dimensions and file size for optimal display quality.
Recommended dimensions: 1024 x 1024px.
Any logo bigger than this will be automatically resized.
Formats: JPG or PNG only.
Max size: 500kb
Click the ‘Save’ button once the upload is complete.
Here is where your logo will display, along with any custom colors:
Your logo and colors will also display on login, signup, and password reset pages that your customers may access.
Sample White Label Login Page:
TIPS & TRICKS
Pro Tips
Here are some tips to make sure your branding looks awesome!
Consistent Branding: Ensure that your logo and brand color align with your overall brand guidelines. This creates a cohesive and professional appearance for your customers.
Logo Specifications: For the best results, use a high-resolution logo with a transparent background. This ensures your logo looks sharp and blends well with different backgrounds.
Color Contrast: Choose a primary brand color that provides good contrast against the background of your Share & Review pages. This ensures readability and visual appeal.
Troubleshooting
Here are a couple of ways to troubleshoot common issues with white label share & review:
Domain Propagation: DNS changes can take up to 48 hours to propagate. If your custom domain isn’t working immediately, please wait and check again later.
Logo Display Issues: If your logo doesn’t appear correctly, check the file format and dimensions. Ensure the file size isn’t too large and that the image is clear.
FAQs
Q: CAN I SUBSCRIBE TO WHITE LABEL WITH A LEGACY PLAN?
If you're subscribed to any of our Legacy Plans (Graphics, Pro, Premium, Power), please contact us if you're interested in adding this feature to your account.
Q: IF I REMOVE CREATIVE SERVICES, WHAT WILL HAPPEN TO THE WHITE LABEL FEATURE?
You will still retain access to the White Label feature as long as you remain subscribed to the Pro Platform subscription.
Need further help? Email us through [email protected], or click the chat button on the lower right-hand side of this window to chat with us.