HOW TO
Contact Support
There are several ways to get in touch with the Design Pickle team.
Subscribed Users
1. For design-related production issues
If you need assistance with design-related matters, we recommend sharing your feedback directly with your designer. Achieving excellent designs often involves refining and adjusting, and the most efficient way to get there is through clear communication with your designer. See: How Do I Contact My Designer?
If you've repeatedly provided feedback to your designer without achieving the desired results, please follow the same steps below (2. For Other Issues) to reach out to our Customer Support Team.
2. For other issues
If your issue is not design-related, for example, billing, account, or platform issues, you can contact our Customer Support Team by:
Emailing [email protected]
Scheduling a call here
Accessing live chat support by clicking on the chat icon on the lower-right-hand side of this page
Not Yet Subscribed?
If you have questions about our services or subscription plans or want to explore what we can do for you, it's best to schedule a call with our Product Specialists.
You may also explore topics in our Help Center or check out this list of resources before your consultation call:
Need further help? Email us through [email protected], or click the chat button on the lower right-hand side of this window to chat with us.