Note: Need live version to update accurate screenshots/info
New to Design Pickle?
If you don't have an account with us yet, you can sign up through our website's Pricing Page by clicking the button below.
Already have an account with us?
Upgrading is simple! Just follow the steps below:
Step 1
On the upper right side of the screen, click on your name.
A dropdown menu will appear.
Then, click on Company Settings.
Note: You must be the admin of your account to make subscription changes.
Step 2
Go to the Plans section, and you will see your Subscription settings.
Step 3
Find the Graphics Pro or Premium option, and click on Subscribe on the plan you'd like to add.
Step 4
A pop-up will appear with your subscription options.
You can select from any of these options:
Change your subscription type*
Change your billing duration
Change your number of subscriptions
*❗️ Important Note:
Graphics plans cannot mix with any other plan type
Pro and Premium plans can be mixed, but cannot be mixed with Graphics
Step 5
You'll see the amount you'll be charged based on your chosen options
If this is all good, click the tickbox once you've read the terms of the subscription changes, and then click on the Save Changes button to save your changes.
Take Note:
You will get immediately charged for any new/additional services.
Your new subscription(s) may not go into effect immediately, as it takes about 1-2 business days for your design team to be assigned to a new subscription or to check if it has enough capacity to handle an additional subscription.
If you remove or reduce your subscriptions (quantity or billing duration), these changes will only take effect at the end of your current subscription period.
If you have multiple subscriptions with different billing dates, the new billing date will be set to the earliest renewal date among the subscriptions.
If you need assistance in adjusting your subscriptions or have other questions, please do not hesitate to contact our awesome Support Team for help!
Step 6
Once you've successfully subscribed to a Pro or Premium plan, you may select your designer's timezone based on your preference.
Within the same page (Company Settings) head to the Company Information section and click the Edit icon.
Your options are Pacific (PST), Eastern (EST), UK (BST), or Australian (ACST).
Step 7
The final step is getting you into Slack! We'll send you a Slack invitation once we've found a designer to match your account. This usually takes 1-2 business days.
Need further help? Email us through [email protected], or click the chat button on the lower right-hand side of this window to chat with us.