New to Design Pickle?
If you're new to Design Pickle, you can sign up through our website's Pricing Page!
Already have an account with us?
Upgrading is simple! Just follow the steps below:
Step 1
Log in to your account on the Design Pickle Platform and head to Settings > Company Profile.
Note: You need to be your account's admin to make any subscription changes.
Step 2
Go to the Plans section, and you will see your Subscription settings
Step 3
Find the Graphics Pro or Premium option, and click on Subscribe on the plan you'd like to add.
Step 4
A pop-up will appear with your subscription options. Here you can select the following:
Subscription type you'd like to add
Billing duration
Number of subscriptions
Step 5
You'll see the amount you'll be charged based on the options you choose.
If this is all good, click the tickbox once you've read the terms of the subscription changes, and then click on the Save Changes button to save your changes.
Note: You will get immediately charged for any new services added
Your new subscription may not go into effect immediately, as it takes about 1-2 business days for your subscription to be assigned to a new designer, or to check if your current designer has enough capacity to handle an additional subscription.
Step 6
Once you've successfully subscribed to a Pro or Premium plan, you may select your designer's timezone based on your preference.
Within the same page (Company Profile) head to the Company Information section and click on the Edit icon.
Your options are Pacific (PST), Eastern (EST), UK (BST), or Australian (ACST).
Step 7
The final step is getting you into Slack! We'll you a Slack invitation once we've found a designer to match your account with. This usually takes 1-2 business days.
If you have any questions or clarifications, please feel free to email [email protected] or just hit the chat icon on the bottom-right corner to get in touch with our awesome Customer Success Team!