Changing your email is a piece of cake. Design Pickle stores two different email addresses:

  1. An email address used for billing notices (which is your company email)

  2. An email address used to log in to our platform and submit requests (user login credentials) and receive request updates from our platform & creatives

By default, these emails are both set to the email address you used to sign up!

Our system won't recognize emails from other email addresses and you will receive an error message. So make sure you sign up with the email you intend to use to submit design requests!

Changing your email is a piece of cake.


How to change your Billing/Company Email Address

To change your billing email address, you have to be an administrator.

Then head over to Settings > Company Profile

Click the pencil icon beside Personal Information heading. A pop-up will appear and you can proceed to changing your email address there!

The company email doesn't have to correspond to any user’s email address. So if you're sending the bills right to your finance team or whoever handles payments, you can do that!


How to change your User Email Address

Head over to Settings > My Profile

Then click the pencil icon beside Personal Information heading. A pop-up will appear and you can proceed to changing your email address there!

After you've made your changes, make sure you save them—and voilà!


Do you want your team to have their own logins instead of logging into a shared email address? Head here to find out how to do that!

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