Design Pickle stores two different email addresses in your account. By default, these emails are both set to the email address you used to sign up. So make sure you sign up with the email you intend to use to communicate with us!
1. Billing Email
An email address used for billing notices, usually the same as your company email. This can be different from the email address you use to log in.
2. User Email
An email address used to log in to our platform and submit requests (user login credentials), and receive request updates from our platform & creatives
To change your billing email address, you have to be an administrator.
Step 1
On the upper right side of the screen, click on your name.
A dropdown menu will appear.
Then, click on Company Settings.
Step 2
Click the pencil icon beside the Company Information heading. A pop-up will appear, and you can proceed to change your email address there.
Note: The company email doesn't have to correspond to any user’s email address. So if you're sending the bills right to your finance team or whoever handles payments, you can input a different email address to your own.
Step 1
On the upper right side of the screen, click on your name.
A dropdown menu will appear.
Then, click on My Profile.
Step 2
Then click the pencil icon beside the Personal Information heading. A pop-up will appear, and you can proceed to change your email address there!
Step 3
After you've made your changes, make sure you save them—and voilà!
Need further help? Email us through [email protected], or click the chat button on the lower right-hand side of this window to chat with us.