Have you ever had a designer you really liked as a person, but you felt like they were lacking something creatively? You wanted to say something, but you didn't want to hurt their feelings. And you didn't really know if the problem was you or them? So instead of saying something, you just quietly put up with your designs and convinced yourself they were good enough, only to cancel your subscription when you had had enough?
If this is an uncanny description of you (see what I did there?), then you're going to love our new feedback tool! You can leave public feedback for your designer, praising them for the great work, while privately telling us how closely they followed your instructions, how satisfied you were with the design overall, and what you really think of them. This is your time to really let loose and give us your honest feedback. That's what helps us grow and serve you better.
So stop being polite and keeping your thoughts to yourself. Let it rip and tell us your true feelings the next time you get a design back!
To use the Feedback Widget, you have two ways:
1) You can mark the request as complete. This will automatically bring up the Feedback Widget
2) You can revisit a request that was marked complete and click on “Rate Request.” This will also bring up the Feedback Widget.
In the first box, you can leave feedback for your designer directly. Clicking on "I would like to leave more feedback about my designer" will allow you to write your designer's team lead.
Give it a shot!