Multiple users in your account are easy to manage with Design Pickle's different user roles and permissions! There are 3 user roles available:
Administrator
This role controls all subscription and payment information. They can add, modify, and remove users of any role. Finally, they can make requests and edit any request at the company.Manager
This role can add, modify, and remove Managers or Members. They can also make requests and edit any request at the company.Member
This role can make requests, edit / reply to their own requests, and view all company requests.
Here's what each role can and can't do:
| Administrator | Manager | Member |
Billing AdjustmentsEdit company’s billing and payment information | ✅ | ❌ | ❌ |
Account SubscriptionsEdit, add, and cancel company’s subscriptions | ✅ | ❌ | ❌ |
User ManagementInvite user, deactivate user, change user roles, and initiate password change | ✅ | ✅ Managers ✅ Members | ❌ |
Requests ViewingView requests in the queue | ✅ | ✅ | ✅ |
Request FeedbackLeave feedback for requests | ✅ All requests | ✅ All requests | ✅ Own requests ❌ Requests submitted by other users |
Queue Priority NumberingAdjust priority number of own requests | ✅ All requests | ✅ All requests | ✅ Own requests |
BrandsAdd, edit, and delete a brand profile in the company account | ✅ | ✅ | ✅ |
Team Dashboard | ✅ | ✅ | ❌ |
How To Change A User's Role In Your Account
Only Administrators & Managers can change user roles within the account, a Member, please contact your Admin/Manager to make these changes. Admins can change any user role, while Managers can change Members and Manager roles only.
Go to Settings > My Team
Under the Your team members section, locate the user you'd like to edit
Click Edit
Click on the dropdown menu for Role, and select the new role
Hit Save button and you're all done!
Need further help? Email us through [email protected], or click the chat button on the lower righthand-side of this window to chat with us.