All Collections
Getting Started & Onboarding
Design Pickle 101
Design Pickle Customer Satisfaction Period
Design Pickle Customer Satisfaction Period
Jennifer Doepke avatar
Written by Jennifer Doepke
Updated over a week ago

Design Pickle’s 14-day Customer Satisfaction period applies to quarterly and annual subscriptions. Under this policy, the purchase of a Design Pickle quarterly or annual subscription is eligible for a full refund if requested on or before 14 days from the initial sign-up date. This is not applicable for renewals. We reserve the right to refuse the refund.

If you take advantage of the 14-day Customer Satisfaction period, Design Pickle owns the rights to any work created during that time, and it may not be used for any purposes.

To request a refund for your Design Pickle subscription, contact Design Pickle support.

To learn more about the Design Pickle refund eligibility, please visit our Terms of Service page (Section 6).

Did this answer your question?