While we try very hard to match you with a great designer for your needs, we know that not every match is made in heaven. 

If you're not feeling your designer's work and have already tried to provide feedback to get them to go in the direction you'd like them to take, then you can reach out to us and request a designer swap. 

Just take note, the ability to request for a change in your account's designated designer is only available in our Pro and Premium plans!

Please contact us using the green chat button on the lower right-hand corner of your screen, or shoot an email to [email protected]. Our Support Team will happily assist you!