How To Use Request Assist

Use the power of AI to help you write your requests

CJ Robles avatar
Written by CJ Robles
Updated over a week ago

Lost for words when typing new requests or design briefs? Say hello to our Request Assist feature!

Now you can use the power of AI (Artificial Intelligence) to help you craft better design briefs straight from our in-platform request form!

To use this feature, follow the steps below.

Step 1

Go to the request form and click the plus (+) button. A dropdown will appear, then click 'Help me write my design request'.

Step 2

A pop-up will appear where you can enter the your prompt or request description. Type in your instructions, then press the Generate button.

You will then see a pickle rocket animation indicating that your results are loading.

Step 3a

Once it's done, you will see the results of what Request Assist has generated!

You will then be able to select and unselect the generated directions you want to add to your request. Click 'Add to request' once you select the results you'd like to use.

Step 3b

If your results take a while to load and you've pressed the X button on the loading window, a gray banner will appear in the directions section of the request form indicating that Request Assist is still fetching your results.

When Request Assist completes this process, the banner will turn green. Click on 'View' to bring the pop-up window back up and view your results (as seen in Step 3a).

Step 4

Your selected results will then appear as directions on your request, with a sparkle icon on the left indicating Request Assist generated this.

You can edit the text or leave them as is!

Once you're happy with the instructions, you can go ahead and submit your request by clicking the 'Send to my designer' button on the upper right side of the form.

That's it!

Note: While we have tested many prompt outputs in development, you may get results you think are different from what you had in mind due to the unpredictable nature of generative AI. As we learn more about what our customers use from the results, this feature will continuously be refined to provide more ideal outcomes.

Here are a few tips for using Request Assist for the best results.

1. Edit the results in your own words if it's not hitting the mark

Request assist is a tool designed to get you started with a more detailed request in less time. If the results only get you 80% there, we encourage you to use your own words to get to the final design brief.

Don’t like a direction? Don’t use it. Want to accentuate a point? Leave a note to say that it’s very important.

Request Assist is here to get the ball rolling and save you some time, but ultimately, you are the author and visionary!

2. Start with a short, basic description

Start with one to two sentences describing what you want your deliverable to be.

For example, typing “graphics for a post about saas marketing agencies” may give you results such as:

  • Create a visually appealing graphic that captures the essence of SaaS marketing agencies.

  • Use vibrant colors and modern design elements to convey professionalism and innovation.

  • Incorporate relevant icons or symbols that represent SaaS and marketing.

  • Balance the text with visual elements to create an eye-catching composition.

  • Consider using imagery that showcases the digital nature of SaaS marketing.

  • Aim for a clean and minimalist design that aligns with contemporary aesthetics.

3. Add an adjective or two

If you have a style, feel, or tone in mind, add a few words aligned to that vision.

For example, if we use the previous description and change it to “graphics for a post about saas marketing agencies with modern, minimalistic styleyou might get:

  • Create graphics for a post about SaaS marketing agencies with a modern and minimalistic style.

  • Use a clean and sleek design approach with minimal clutter.

  • Opt for a muted color palette with subtle pops of bold or accent colors.

  • Incorporate simple and geometric shapes to enhance the modern aesthetic.

  • Utilize crisp and legible typography with a contemporary font choice.

  • Include relevant icons or symbols that represent SaaS and marketing.

  • Ensure the graphics have a balanced composition with ample white space.

  • Use a consistent visual style that aligns with contemporary design trends.

  • Consider using imagery that conveys technology, data, or digital elements.

This result is much more targeted in describing the look and feel of what you’re looking for than the previous one and hones in on what makes a design modern and minimalistic, ensuring you and your designer have a shared understanding of what modern and minimalistic mean.

4. Include any specific callouts

If you want (or don’t want) specific colors, style, or imagery, be sure to include that in your description, and Request Assist will ensure that it will only describe deliverables of that category.

If we add to our previous example “graphics for a post about saas marketing agencies with a modern, minimalistic style, only use neutral colors we may get:

  • Create graphics for a post about SaaS marketing agencies with a modern, minimalistic style, using only neutral colors.

  • Utilize a color palette consisting of shades like beige, gray, taupe, or muted tones.

  • Emphasize clean and simple design elements to achieve a minimalist aesthetic.

  • Incorporate whitespace generously to create a sense of openness and clarity.

  • Use a sleek and modern sans-serif font for a clean and contemporary look.

  • Utilize subtle gradients or textures to add depth and visual interest to the graphics.

  • Choose relevant icons or symbols that align with SaaS and marketing concepts.

  • Maintain consistency in the design by applying uniform spacing and alignment.

In these results, we’ve also let our creative know what “neutral colors” means. Removing ambiguity as to what tones are considered to be “neutral”

5. Have fun, experiment

If you’re not happy with the results you get at first, try different words or descriptions for each sentence. A little bit of experimentation can go a long way in helping you get the results you want.

Is there a limit to how many times I can use Request Assist?

Currently, the limit is 200 uses per subscription per month.

Are there other limitations to using Request Assist?

Please see sections 4.7, 10, & 12 of our Terms & Conditions for Request Assist's terms of use.

What can I do if I'm not getting good results no matter what prompts try?

If unsatisfied and frustrated with your results, please fill out our feedback form where you think Request Assist isn’t filling your needs.

Need further help? Email us through [email protected], or click the chat button on the lower righthand-side of this window to chat with us.

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