# Design Pickle Help Center

> Advice and answers from Design Pickle

## Getting Started & Onboarding

- [Which Plan Should I Subscribe To?](https://help.designpickle.com/en/articles/3809732-which-plan-should-i-subscribe-to.md)
- [How To Sign Up For Design Pickle](https://help.designpickle.com/en/articles/464409-how-to-sign-up-for-design-pickle.md): Get started with a consultation!
- [Who Can Use Design Pickle?](https://help.designpickle.com/en/articles/464384-who-can-use-design-pickle.md): Who Design Pickle is for: Teams, agencies, and businesses that need reliable, on-brand creative support.
- [What Does Unlimited Really Mean?](https://help.designpickle.com/en/articles/464355-what-does-unlimited-really-mean.md): What “unlimited” means at Design Pickle - how requests, revisions, and daily creative hours actually work.
- [Are There Any Long-Term Contracts?](https://help.designpickle.com/en/articles/466264-are-there-any-long-term-contracts.md): Plan flexibility at Design Pickle: terms, renewals, and whether long-term contracts are required.
- [Terms & Conditions](https://help.designpickle.com/en/articles/6521381-terms-conditions.md): Terms of Service, Policies, and the fine print
- [I'm in a rush! How can I get more designs completed faster?](https://help.designpickle.com/en/articles/466271-i-m-in-a-rush-how-can-i-get-more-designs-completed-faster.md): How to speed up the turnaround time of your design requests
- [What are Motion Graphics?](https://help.designpickle.com/en/articles/5541414-what-are-motion-graphics.md): Included in all plans except Legacy Graphics & Pro Plans
- [When Things Go Sideways...](https://help.designpickle.com/en/articles/463656-when-things-go-sideways.md): Let’s be real. Creativity is an unwieldy beast and sometimes things can go sideways.
- [Supported Browsers and Files](https://help.designpickle.com/en/articles/6855402-supported-browsers-and-files.md): The best way to view & access the Design Pickle Platform
- [How To Log In To Your Account](https://help.designpickle.com/en/articles/464441-how-to-log-in-to-your-account.md): How to log in to your Design Pickle account, including reset options if you’re having trouble.
- [How To Complete And Rate Your Requests](https://help.designpickle.com/en/articles/4588228-how-to-complete-and-rate-your-requests.md): Mark your requests as 'Complete' and use our Feedback Rating Form
- [A Guide to Using Slack](https://help.designpickle.com/en/articles/1756290-a-guide-to-using-slack.md): Learn how to collaborate with your Design Pickle team in Slack - what to use it for, setup tips, and best practices for faster, clearer communication.

## The Design Pickle Platform

- [How To Use Brand Profiles](https://help.designpickle.com/en/articles/3105573-how-to-use-brand-profiles.md): Design guides for your designer, so you won't have to upload them every single time!
- [How To Use Request Assist \(AI Tool\)](https://help.designpickle.com/en/articles/7930510-how-to-use-request-assist-ai-tool.md): Use the power of AI to help you write your requests
- [Does Design Pickle support OAuth or SSO?](https://help.designpickle.com/en/articles/4346109-does-design-pickle-support-oauth-or-sso.md): Oh, yes we do
- [Is Design Pickle down?](https://help.designpickle.com/en/articles/4602757-is-design-pickle-down.md): Check Design Pickle’s service status and troubleshooting steps if the platform appears down.
- [Stock Images: How To Use Them](https://help.designpickle.com/en/articles/2464577-stock-images-how-to-use-them.md): Learn how to use Stock Images in your request, as well as its best practices
- [How To Use Create Assist \(AI Tool\)](https://help.designpickle.com/en/articles/8304523-how-to-use-create-assist-ai-tool.md): Turn words into images with this handy AI tool
- [Share & Review Links](https://help.designpickle.com/en/articles/8897988-share-review-links.md): Show your Design Pickle requests to external collaborators for review, even if they don't have a Design Pickle account!
- [Share & Review: How To Leave Feedback As A Collaborator](https://help.designpickle.com/en/articles/8898181-share-review-how-to-leave-feedback-as-a-collaborator.md): Share & Review Link: How to Leave Your Annotation/Feedback As A Collaborator
- [Share & Review: How To Use White Label](https://help.designpickle.com/en/articles/9487688-share-review-how-to-use-white-label.md): White Labeling using the Share & Review feature!
- [Share & Review: How to Update Your Domain's DNS Settings](https://help.designpickle.com/en/articles/9487693-share-review-how-to-update-your-domain-s-dns-settings.md): Step-by-step: update DNS records to use Share & Review with your custom domain.
- [Setting Your Default File Formats](https://help.designpickle.com/en/articles/9924199-setting-your-default-file-formats.md): Set your preferred file formats by default when you open the request form
- [Design Share Links: Get Direct Links To Your Design Files](https://help.designpickle.com/en/articles/10183779-design-share-links-get-direct-links-to-your-design-files.md): Share a direct link to your design files, straight from Design Pickle!
- [Projects: How To Use Design Pickle's Projects Feature](https://help.designpickle.com/en/articles/10548877-projects-how-to-use-design-pickle-s-projects-feature.md): Stay organized and maximize your creative workflow!
- [Asset Management](https://help.designpickle.com/en/articles/11484808-asset-management.md): Organize, reuse, and manage your creative files in one place.
- [Exporting Your Account Data](https://help.designpickle.com/en/articles/12070438-exporting-your-account-data.md)
- [How to use the Design Pickle Chat feature](https://help.designpickle.com/en/articles/15220804-how-to-use-the-design-pickle-chat-feature.md)
- [Design Request Statuses: What Do They Mean?](https://help.designpickle.com/en/articles/6102300-design-request-statuses-what-do-they-mean.md): Understand Design Request Status - what each status means and how it affects timelines and delivery.
- [Request Types](https://help.designpickle.com/en/articles/7265090-request-types.md): The importance of choosing the correct Request Type when creating your Request
- [How To Create A Successful Design Brief](https://help.designpickle.com/en/articles/9532487-how-to-create-a-successful-design-brief.md): A good design brief is vital for the perfect execution of your design request

## Working With The Design Pickle Creative Team

- [How Do I Contact My Design Team?](https://help.designpickle.com/en/articles/6572067-how-do-i-contact-my-design-team.md): The different ways of communicating with your creative team
- [How Do I Tip Or Send A Gift To My Designer?](https://help.designpickle.com/en/articles/6572087-how-do-i-tip-or-send-a-gift-to-my-designer.md): How to tip or send a gift to your Design Pickle designer to show appreciation for great work.
- [The Different Types of Designers \(And Why It Matters\)](https://help.designpickle.com/en/articles/4507341-the-different-types-of-designers-and-why-it-matters.md): Comparing Graphic Designers, Illustrators, Presentation Designers, Motion Graphic Artists, etc.
- [Is It Possible To Change A Designer In My Design Team?](https://help.designpickle.com/en/articles/2400393-is-it-possible-to-change-a-designer-in-my-design-team.md)
- [Quality Review Process](https://help.designpickle.com/en/articles/8947268-quality-review-process.md): How our quality review process works to ensure accuracy, brand consistency, and on-time delivery.
- [Production Schedule: Submission Time, Production Hours, and Time Zones](https://help.designpickle.com/en/articles/2670518-production-schedule-submission-time-production-hours-and-time-zones.md): Submit your design requests ahead of time to prevent delays!
- [Production Holidays 2026](https://help.designpickle.com/en/articles/4049676-production-holidays-2026.md): Here's a list of production closures for the year
- [Upcoming Holiday: Christmas 2026 and New Year 2027](https://help.designpickle.com/en/articles/4320053-upcoming-holiday-christmas-2026-and-new-year-2027.md): Upcoming Production Holiday Schedule
- [Turnaround Time Estimates](https://help.designpickle.com/en/articles/4699596-turnaround-time-estimates.md): How long will it take to complete my request or revision?
- [How To Create A Motion Graphic Request](https://help.designpickle.com/en/articles/7180635-how-to-create-a-motion-graphic-request.md): Learn what you need to create the perfect Motion Graphics request!
- [Where We Get Our Fonts](https://help.designpickle.com/en/articles/652584-where-we-get-our-fonts.md): Where Design Pickle sources fonts, licensing considerations, and how we handle brand typefaces.
- [Motion Graphics: Pre-Recording Tips](https://help.designpickle.com/en/articles/8374454-motion-graphics-pre-recording-tips.md): Best practices before you record your video
- [AI Benefits In Design](https://help.designpickle.com/en/articles/11381583-ai-benefits-in-design.md): Why AI Is a Game-Changer for Graphic Design
- [Scope: Canva File Delivery & Revisions](https://help.designpickle.com/en/articles/6069183-scope-canva-file-delivery-revisions.md): Canva file delivery and revision - How we share editable Canva links and handle updates.
- [I Have A Big Design Project, Can You Help?](https://help.designpickle.com/en/articles/1683589-i-have-a-big-design-project-can-you-help.md): All About Multi-Request Projects
- [Requests With Specific Deadlines or Estimated Turnaround Time](https://help.designpickle.com/en/articles/6906745-requests-with-specific-deadlines-or-estimated-turnaround-time.md): How long will it take to receive my request? Can you complete it by a set deadline?
- [How do I request an Infographic?](https://help.designpickle.com/en/articles/2507319-how-do-i-request-an-infographic.md): Step-by-step guide to requesting an infographic through Design Pickle, from briefing and assets to revisions and delivery.
- [Official Scope Of Design Service](https://help.designpickle.com/en/articles/464399-official-scope-of-design-service.md): Know what kind of requests you can and can't send our way!
- [Scope: Logo](https://help.designpickle.com/en/articles/3805658-scope-logo.md): What types of logos can I create?
- [Scope: Motion Graphics Work Samples](https://help.designpickle.com/en/articles/7854190-scope-motion-graphics-work-samples.md): Explore motion graphics work samples to see capabilities, deliverables, and suitable use cases.
- [Scope: GIFs vs Motion Graphics](https://help.designpickle.com/en/articles/7175796-scope-gifs-vs-motion-graphics.md): Learn the difference in animation quality between the two and which is available to you based on your subscription plan
- [Scope: QR Codes](https://help.designpickle.com/en/articles/6812729-scope-qr-codes.md): Request static QR codes for your designs and learn when to use static vs. dynamic QR codes.
- [Scope: Content Creation, Proofreading, and Transcribing Text](https://help.designpickle.com/en/articles/4506904-scope-content-creation-proofreading-and-transcribing-text.md): What kind of text/content should I provide my designer?
- [Scope: Non-English Language](https://help.designpickle.com/en/articles/6603279-scope-non-english-language.md): See the languages supported for design requests and what to include when submitting multilingual projects.
- [Scope: Branding & Brand Guides \(Corporate Identity\)](https://help.designpickle.com/en/articles/4506815-scope-branding-brand-guides-corporate-identity.md): What are brand guides and what is Design Pickle's brand guide scope?
- [Scope: Light Web Design](https://help.designpickle.com/en/articles/4507046-scope-light-web-design.md): Can my designer create Web Designs?
- [Scope: Custom Illustration & Illustration Samples](https://help.designpickle.com/en/articles/3791175-scope-custom-illustration-illustration-samples.md): What kind of Illustrations can I create in Design Pickle?
- [Scope: Animated GIFs](https://help.designpickle.com/en/articles/4506998-scope-animated-gifs.md): Can my designer create animated GIFs?
- [Scope: File Types & Size Limits](https://help.designpickle.com/en/articles/3548662-scope-file-types-size-limits.md): Supported file types, upload limits, and delivery formats for Design Pickle requests - what we accept and how to send assets.
- [Scope: Fillable Forms / Interactive PDFs](https://help.designpickle.com/en/articles/4507267-scope-fillable-forms-interactive-pdfs.md): Can my designer provide PDFs with interactive elements?
- [Scope: Packaging Design & Product Labels](https://help.designpickle.com/en/articles/4974285-scope-packaging-design-product-labels.md): What’s included for packaging design and product labels—deliverables, best practices, and how to brief your request.
- [Scope: Motion Graphics](https://help.designpickle.com/en/articles/5542644-scope-motion-graphics.md): Motion graphics with Design Pickle - What’s in scope, supported formats, and how to brief effective requests.
- [Scope: Presentation Design](https://help.designpickle.com/en/articles/5313816-scope-presentation-design.md): What can you do with Presentation Design?
- [Scope: Video Editing](https://help.designpickle.com/en/articles/7047044-scope-video-editing.md): The scope, limitations, and other information about our Video Editing feature
- [Scope: Photo Manipulation](https://help.designpickle.com/en/articles/8319200-scope-photo-manipulation.md): What we can do for photo manipulation-retouching, composites, and scope considerations.
- [Scope: Vehicle Wraps](https://help.designpickle.com/en/articles/8699690-scope-vehicle-wraps.md): Vehicle wrap design scope-asset requirements, what’s included, and best practices for strong results.
- [Scope: Figma File Delivery](https://help.designpickle.com/en/articles/8513047-scope-figma-file-delivery.md): Request Figma file delivery, see eligible request types, and how to edit .fig files in your account.
- [Scope: AI \(Artlist AI Tools\)](https://help.designpickle.com/en/articles/13700867-scope-ai-artlist-ai-tools.md): The scope for Artlist AI Tools

## Accounts & Subscriptions

- [My Profile: Updating Your Email Address](https://help.designpickle.com/en/articles/464445-my-profile-updating-your-email-address.md): How to change your email address
- [My Profile: Managing Email Notifications](https://help.designpickle.com/en/articles/667001-my-profile-managing-email-notifications.md): Want to see what's happening this week in your queue? Turn on this setting to find out.
- [Changing Your Password](https://help.designpickle.com/en/articles/464448-changing-your-password.md): How to change or reset your Design Pickle password securely in a few quick steps.
- [Canceling Your Subscription/Account](https://help.designpickle.com/en/articles/464442-canceling-your-subscription-account.md): How to cancel your account
- [My Profile: How To Opt Out of Sharing Your Designs And Keep Them Private](https://help.designpickle.com/en/articles/9941852-my-profile-how-to-opt-out-of-sharing-your-designs-and-keep-them-private.md): Learn how to keep your designs private and opt out of sharing in a few quick steps.
- [AI Settings in Your Design Pickle Account](https://help.designpickle.com/en/articles/13176679-ai-settings-in-your-design-pickle-account.md): Manage how AI is used in your account \(Admin-only\)
- [My Team: How To Add Users To Your Account](https://help.designpickle.com/en/articles/3961354-my-team-how-to-add-users-to-your-account.md): Invite other members to join your Design Pickle account
- [My Team: How To Manage Users, Roles & Permissions, And Search For Your Team's Users](https://help.designpickle.com/en/articles/4151855-my-team-how-to-manage-users-roles-permissions-and-search-for-your-team-s-users.md): Manage Your Team In Design Pickle
- [My Team: Removing A User From Your Account](https://help.designpickle.com/en/articles/3044382-my-team-removing-a-user-from-your-account.md): Delete or revoke a user's access to your account
- [Subscription Renewals & Billing Cycles](https://help.designpickle.com/en/articles/6559811-subscription-renewals-billing-cycles.md): How subscription renewals and billing cycles work at Design Pickle - dates, charges, and prorated details.
- [Design Pickle Sales Tax](https://help.designpickle.com/en/articles/6857449-design-pickle-sales-tax.md): How sales tax is handled on your Design Pickle invoices, including where and when it applies.
- [Updating Your Credit Card or Payment Method](https://help.designpickle.com/en/articles/6559822-updating-your-credit-card-or-payment-method.md): How to Switch Cards or Payment Methods
- [Payment Methods: Add Your Bank Account \(ACH\)](https://help.designpickle.com/en/articles/3660775-payment-methods-add-your-bank-account-ach.md): How to add your bank account \(ACH\) as a payment method in Design Pickle for seamless, secure billing.
- [Getting Your Receipt Or Invoice](https://help.designpickle.com/en/articles/464440-getting-your-receipt-or-invoice.md): How to find, download, or request Design Pickle receipts and invoices for your records.
- [Expired Subscriptions & Failed Payments](https://help.designpickle.com/en/articles/6559816-expired-subscriptions-failed-payments.md): What can I do if my payment fails?
- [Refunds](https://help.designpickle.com/en/articles/6521394-refunds.md): Refunds at Design Pickle - eligibility, how to request one, and what to expect in the process.
- [Billing & Payment Currencies](https://help.designpickle.com/en/articles/11659386-billing-payment-currencies.md)
- [Payment Methods: Paying By Check](https://help.designpickle.com/en/articles/11904651-payment-methods-paying-by-check.md)
- [How To Troubleshoot Failed Credit Card Payments at Checkout](https://help.designpickle.com/en/articles/12248181-how-to-troubleshoot-failed-credit-card-payments-at-checkout.md)
- [Managing Your Subscription Settings](https://help.designpickle.com/en/articles/4282422-managing-your-subscription-settings.md): Upgrades, downgrades, and general subscription adjustments.
- [What's Included In My Plan? \(Legacy Plans\)](https://help.designpickle.com/en/articles/11402082-what-s-included-in-my-plan-legacy-plans.md): Specific for Legacy Plan subscriptions
- [Professional Services Subscriptions](https://help.designpickle.com/en/articles/11468099-professional-services-subscriptions.md): Learn more about Design Pickle's Production Coordinator and Art Director services
- [Creative Services Boost](https://help.designpickle.com/en/articles/11950338-creative-services-boost.md): Add an extra hour \(or more\) of daily design time for just one month with a Creative Services Boost

## Integrations & Automations

- [How To Set Up Your Design Pickle Zapier Integration](https://help.designpickle.com/en/articles/9897026-how-to-set-up-your-design-pickle-zapier-integration.md): Here’s a step-by-step guide to setting up a zap to submit requests!
- [How to Use the Design Pickle App in Microsoft Teams](https://help.designpickle.com/en/articles/9924216-how-to-use-the-design-pickle-app-in-microsoft-teams.md): Manage design requests in Microsoft Teams-install, connect with your key, and use core commands.
- [How to Use the Design Pickle App in Slack](https://help.designpickle.com/en/articles/9987289-how-to-use-the-design-pickle-app-in-slack.md): Connect Design Pickle with Slack to submit requests, message your creative team, and manage deliverables, all without leaving Slack.
- [Platform vs Integration: Which Is Right for You?](https://help.designpickle.com/en/articles/10005096-platform-vs-integration-which-is-right-for-you.md): A comparison of capabilities between the Design Pickle Platform, APIs/Integrations, and Zapier
- [All About the Design Pickle API](https://help.designpickle.com/en/articles/10615548-all-about-the-design-pickle-api.md)
- [Introduction To Zapier: What Can It Do For Me?](https://help.designpickle.com/en/articles/4180664-introduction-to-zapier-what-can-it-do-for-me.md): Hoping to streamline your design process with the help of automation? That's what Zapier is here for.
- [The Key to Design Pickle Automation: Your Integration Key](https://help.designpickle.com/en/articles/4180726-the-key-to-design-pickle-automation-your-integration-key.md): Where to find and use your Integration Key \(API Key\) to connect Design Pickle with apps and automate your workflow.
- [Schedule a Zapier Consultation Call](https://help.designpickle.com/en/articles/4192525-schedule-a-zapier-consultation-call.md): Curious about automation, but don't know where to start? Schedule a call one for Zapier support.

## FAQs & Support

- [How To Submit Product & Platform Feedback](https://help.designpickle.com/en/articles/10224693-how-to-submit-product-platform-feedback.md): Do you have ideas to improve our platform, or do you notice something odd? Here's how to share your feedback!
- [Design Pickle's W-9 Form](https://help.designpickle.com/en/articles/6964865-design-pickle-s-w-9-form.md): Comply to IRS rules that deal with issuing 1099s \(W9 form downloadable here\)
- [Can I Use Design Pickle For My Customers?](https://help.designpickle.com/en/articles/464254-can-i-use-design-pickle-for-my-customers.md): Using Design Pickle for your clients: how it works, branding options, and what to consider for agency or reseller use.
- [General Data Protection Regulation](https://help.designpickle.com/en/articles/1944860-general-data-protection-regulation.md): A brief guide to GDPR and how we're complying
- [Is Design Pickle Available On Mobile?](https://help.designpickle.com/en/articles/7967827-is-design-pickle-available-on-mobile.md): Learn about mobile availability and recommended desktop settings for the best platform experience.
- [Security and Privacy at Design Pickle](https://help.designpickle.com/en/articles/12402271-security-and-privacy-at-design-pickle.md)
- [How Do I Contact Support?](https://help.designpickle.com/en/articles/464411-how-do-i-contact-support.md): Didn't find your answer here? Contact us at help@designpickle.com.
- [How Can I Get A Call With Design Pickle?](https://help.designpickle.com/en/articles/6575673-how-can-i-get-a-call-with-design-pickle.md): Find out how to schedule a call with our team for plan guidance, onboarding help, or account support.
- [Who Owns The Creative Work? Stock Assets, Licensed Content, And Copyright Explained](https://help.designpickle.com/en/articles/2173163-who-owns-the-creative-work-stock-assets-licensed-content-and-copyright-explained.md): Learn all about creative ownership of designs and stock assets
- [How do I search through the Adobe Stock Website?](https://help.designpickle.com/en/articles/4303886-how-do-i-search-through-the-adobe-stock-website.md): Tips for searching Adobe Stock effectively and sharing selections with your Design Pickle team.
- [Love Design Pickle? Leave Us A Review!](https://help.designpickle.com/en/articles/2649697-love-design-pickle-leave-us-a-review.md): Enjoyed working with us? Share your experience and leave a review to help others discover Design Pickle.
- [The All-New Design Pickle](https://help.designpickle.com/en/articles/11472010-the-all-new-design-pickle.md): See what’s new at Design Pickle: refreshed brand, Base/Pro platforms, flexible creative hours, and a broader scope across design, motion, and video.

## The New Design Pickle

- [Platform-Only Subscriptions: How to Keep Platform Access Without Creative Services](https://help.designpickle.com/en/articles/11189021-platform-only-subscriptions-how-to-keep-platform-access-without-creative-services.md): For whenever you need to pause Creative Services