We know how important it is to carefully construct the message you want to send to your customers. That's why we depend on you to provide us the proofed copy. We don't do any edits or transformations to your copy.
We simply cut and paste the copy into your project.
To make your request look great your copy should be in a form that your designer can easily cut and paste, such as in a word or google doc file.
Providing us with copy that we can't easily cut and paste makes it much more difficult. In some cases we may have to transcribe the copy, which may lead to mistakes.
Best bet, provide us the copy we can cut and paste!