On certain days, your designer would be unable to work on your projects due to reasons such as vacation leaves or emergencies. Switching this feature on prevents your requests from being passed on to another designer when your primary designer is unavailable.
Please note that when you have this feature turned off, your requests will not be worked on until your designer gets back to work.
To switch on Overflow Protection, please follow the steps below:
- Step 1: Go to My Account > Company Settings > Click "Edit"
- Step 2: Select "Yes" and Save your changes