Design Pickle observes a cut-off time for processing new requests and changes to your queue order. What this means:

  • Requests submitted past the cut-off time of that day will not be worked on that shift, and instead will be considered for the next day.

  • Changes to your queue order/priority after the cut-off time won't take effect until the next day.

In addition, submitting multiple requests before the cut off time does not guarantee all of them will be worked on or completed in a single shift. The work done for multiple requests submitted all at once will spread out through the next business days, one request at a time, depending on your priority order and the number of subscriptions in your account.

If you need to confirm the priority order of your requests for the day, just send us a message by clicking the chat button on the lower right side of the screen, or send us an email at [email protected]!

📆 Production Schedule

If you are unsure about the hours in your timezone, you can simply head over to www.thetimezoneconverter.com and convert it to your local timezone!

Pacific

⌨️ Our Pacific team works from Monday to Friday, 9 am - 6 pm PST

⏰ Cut-off Time is 4 pm PST
⌛ One-hour break within the shift

Eastern

⌨️ Our Eastern team works from Monday to Friday, 9 am - 6 pm EST

⏰ Cut-off Time is 4 pm EST
⌛ One-hour break within the shift

Australia

⌨️ Our Australian team works from Monday to Friday, 9 am - 6 pm Australian Central Standard Time (ACST)
Cut-off Time is 4:00 PM ACST
⌛ One-hour break within the shift

UK
⌨️ Our UK team works from Monday to Friday, 9 am - 6 pm British Summer Time (BST)
⏰ Cut-off Time is 4:00 PM BST
⌛ One-hour break within the shift

Graphics Pro & Graphics Premium (Custom Illustration) Team Hours

Eastern

⌨️ Our Eastern team works from Monday to Friday, 9 am - 6 pm EST

⏰ Cut-off Time is 4 pm EST
⌛ One-hour break within the shift

Graphics Premium (Motion Graphics) Team Hours

Pacific

⌨️ Our Pacific team works from Monday to Friday, 9 am - 6 pm PST

⏰ Cut-off Time is 4 pm PST
⌛ One-hour break within the shift

Graphics Team Hours

⌨️ Our Graphics Team works from Monday to Friday 5 pm - 2 am MST (or Tuesday to Saturday, 9 am - 6 pm HKT/Hong Kong Standard Time)

⏰ Cut-off Time is 5 PM MST/8 AM HKT

⌛ One-hour break within the shift

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