Frequently Asked Questions

How to contact support, cancel a request, change your password, and answers to other common questions.

Russ Perry avatar Alex Guevara avatar Corinn Pope avatar +1
14 articles in this collection
Written by Russ Perry, Alex Guevara, Corinn Pope and 1 other

How do I delete a user?

Corinn Pope avatar
Written by Corinn Pope
Updated over a week ago

Help! I found a bug/issue in your software!

Here's how to submit a bug report to our development team
Corinn Pope avatar
Written by Corinn Pope
Updated over a week ago

Pro Plan 21-Day No Risk Guarantee

All our Pro plans come with a 21-day guarantee
Corinn Pope avatar
Written by Corinn Pope
Updated over a week ago

Submit a Feature Request

Corinn Pope avatar
Written by Corinn Pope
Updated over a week ago

How do I update my billing?

Learn how to update your billing cycle and save on your average monthly price.
John Brandt avatar
Written by John Brandt
Updated over a week ago

Love Design Pickle? Review Us!

Corinn Pope avatar
Written by Corinn Pope
Updated over a week ago

What is a DPU?

A Design Processing Unit (a.k.a one designer) is a measure of how much output you'll receive back per workday.
Corinn Pope avatar
Written by Corinn Pope
Updated over a week ago

December 2018 Jar Updates - FAQs

We've made some changes in Jar. Here's what's new.
Corinn Pope avatar
Written by Corinn Pope
Updated over a week ago

How Do I Contact Support?

Didn't find your answer here? Contact us at [email protected]
Russ Perry avatar
Written by Russ Perry
Updated over a week ago

How Do I Change My Password?

Russ Perry avatar
Written by Russ Perry
Updated over a week ago

How do I set up email notifications?

Want to see what's happening this week in your queue? Turn on this setting to find out.
Alex Guevara avatar
Written by Alex Guevara
Updated over a week ago

My Designer Got Switched, What Happened?

Alex Guevara avatar
Written by Alex Guevara
Updated over a week ago

Does Design Pickle Have A Referral/Affiliate Program?

Russ Perry avatar
Written by Russ Perry
Updated over a week ago

Where Do We Get Our Fonts?

Alex Guevara avatar
Written by Alex Guevara
Updated over a week ago