What is PRO?

Design Pickle PRO is a new offering from Design Pickle that lets you access your designer during US business hours. 

As a PRO user, you'll be able to communicate in real time with your designer about your requests, enjoy a larger scope of service, as well as have higher design throughput due to a lower designer-client ratio. 

Only the top, most experienced designers at Design Pickle are selected for PRO work. And of course, you'll always get the same world-class service and support you're used to with Design Pickle.

How is PRO different from the standard Design Pickle plan?

Your designer will be online and completing your requests from 9AM to 5PM Mountain Standard Time, Monday through Friday (excluding major holidays) rather than our typical overnight hours.  

Because your designer will be working during business hours, you'll also be able to communicate with them directly via a separate Slack channel we have set up specifically for PRO clients. PRO users will be invited to the Slack channel via email upon becoming a PRO customer. 

You'll still be able to submit requests via email to [email protected] or through our handy JAR app at http://jar.designpickle.com. 

Additionally with the PRO plan your scope of design is increased. With a PRO plan you can also request: 

  • 2-3 second GIF animations
  • Light website or landing page design (we do not code, just provide the design files)
  • Original branding and logos with a clear concept or direction
  • More advanced illustrations
  • Infographics

How much is the PRO plan?

Design Pickle PRO is $995/month. You can also add additional PRO DPUs upon or after signup. 

When is the cutoff time for PRO requests?

To have your requests worked on that business day, requests must be submitted at least two hours before the end of the shift. 

The Design Pickle PRO submission period ends at 5PM Mountain Standard Time, so cutoff time is 3PM Mountain Standard Time. 

How do I sign up for PRO?

If you would like to sign up for PRO service, head over to our sign up page at designpickle.com/pricing/ if you're a new to  Design Pickle. If you're already a customer, hit the customer accounts team up and let them know you'd like to switch by sending an email to [email protected] 

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